Dining Out.
Not necessarily an impossible feat. But one that now requires preparation.
Yes, in advance -- preparation after-the-fact is called an ER visit.
First, find a restaurant that is able to tell you all of the ingredients in each of its dishes. Fast food and extremely small restaurants might not be able to disclose all ingredients, or could have compound food components which must further be broken down into subcomponents (that may or may not be available) before you can determine your risk. Your goal should be places that can a) provide full ingredient disclosure, b) have facilities that enable them to segregate your food for uncontaminated preparation, and c) have service staff who are genuinely interested in accommodating you.
Three simple steps can tip the odds of a safe dining experience in your favor:
- Call to Arms: Call the restaurant and speak to the manager in advance of your visit.
- Inform the manager of your restaurant reservation day and time, or the day and time you plan to show up for a meal -- this allows them to identify the chef and staff who will be on duty at that time, so that they can prep the staff prior to your arrival, and make the necessary modifications in their kitchen practices on that day. In some instances, they will even do the day's shopping with your constraints in mind.
- If they believe they can accommodate you, move on to step two.
- Disclose & Review: Verbally review your list of allergens with the restaurant manager (use your Allergy Flash Card to ensure that you have mentioned everything).
- Offer to email your list of allergens (Allergy Flash Card) and ask for the manager's email address. In some cases, the manager will offer his/her mobile number. Start making that Key Connection now, with further intention to strengthen and broaden this connection when you visit the restaurant.
- If they put you in touch with the chef, confirm that this chef will be on duty when you plan to be there; then go through the details of your allergens with the chef.
- If there are small things that you could assist with, like bringing your own soy-free butter or organic coconut oil, make the offer in this conversation -- you should be working together to ensure success.
- You might wish to ask if they have ever served anyone with a deadly food allergy. The answer might (or might not) give you a further sense of comfort or discomfort with this restaurant.
- After the detailed allergen discussion, get verbal confirmation that they will provide a safe dining experience for you.
- Flash & Bon Appetit: Bring your Allergy Flash Card to the restaurant. When you enter the restaurant and approach the maitre d'/host/hostess, identify yourself as the person who called in advance to discuss accommodations for a deadly allergy. If they have assigned staff to accommodate you, the hand-off will be clear.
- Once seated, hand your table server your Allergy Flash Card and form that Key Connection with your server -- some of this work may have already been done as part of the staff prep that took place prior to your arrival -- but cementing it always rests with you, so don't forget.
- Chances are that they will already have a printout of your email in the kitchen, and the chef might even come out to have a pre-dinner chat.
- The manager and/or chef will most likely touch base one or more times during your meal to ensure that a medical emergency has been circumvented. Try not to feel uncomfortable -- they have appreciated the seriousness of your requirements, and have partnered with you to ensure a successful social experience.
- These are the places that deserve repeat patronage... and a tip that shows your appreciation for having honored your specific survival requirements.
Most importantly, as you leave, share your appreciation for their extraordinary service verbally. Let your body language agree with the verbal gratitude -- a look in the eye and a genuine smile goes a long way.
Now, hit the town with gusto -- Bon Appetit!